Purpose of Two-Factor Authentication (2FA)
Two-Factor Authentication (2FA) adds an extra layer of security to user accounts by requiring a second form of verification beyond just a password. Initially, enabling 2FA on our platform will be optional, though encouraged for all users to enhance security.
Enabling 2FA
Prompt to set up 2FA:
When logging into the platform, users will see a prompt to enable 2FA. Users can choose from a variety of 2FA methods compatible with popular authentication apps, such as Apple Keychain, Microsoft Authenticator, Okta, etc.
Setting up 2FA:
Step 1: Choose a 2FA method and open the corresponding authentication app.
Step 2: Scan the QR code displayed on the platform with the app.
Step 3: Enter the validation code generated by the authentication app into the platform.
Step 4: Receive confirmation on the platform that 2FA has been successfully set up.
Receiving recovery codes:
After setting up 2FA, users will receive three recovery codes. These codes are one-time-use codes that allow users to regain access to their account if they lose access to their authentication app. It is crucial that users store these codes securely (e.g., in a password manager) and do not share them with anyone.
See full video of process attached to this article.
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Logging in with 2FA
Once 2FA is enabled, users will be required to authenticate via their chosen authentication app each time they log in. Follow these steps:
Note: Users must use the same authentication method they initially set up for 2FA. If the user chooses a different app, they will need to reset their 2FA configuration.
Log In Prompt: After entering their username and password, users will be prompted to complete the 2FA verification.
Access Authentication Code: Open the authentication app selected during setup (e.g., Apple Keychain, Microsoft Authenticator). Locate the code generated for Playable in the app.
Enter Code: Enter the authentication code displayed in the app into the platform’s login field and submit to complete login.
See full video of login process in the video attached.
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