To help keep your account secure, you must update your password every 6 months.
If your password has expired or you’re having trouble logging in, select Forgot password on the Playable login page.
You’ll receive an email containing a link to reset your password. If the email doesn’t arrive within a few minutes, check your spam or junk folder.
Updating your password
You can change your password at any time by going to:
Account Settings -> My Settings
You can also enable two-factor authentication (2FA) from this page.
Learn more about managing your account in our article about User account settings.
Can Playable Support reset my password?
For security reasons, Playable Support cannot create, choose, or change a password on your behalf. You must reset your password using the Forgot password option on the login page.
You are also responsible for updating your own contact information.
Account administrators can manage additional settings, including adding and removing users. If you’re unsure who the administrator of your Playable account is, contact us through the support chat.