1. I’m not sure that my graphics are optimal for the slot machine. Can you guide me in the direction of a recommended size?
Sure! We have a design guide right here.
2. How many spins do you recommend?
That is totally up to you. This could also be dependent on your registration limit. Do you have a registration limit of 1 participation per day? Then you should give them more than 1 spin. Do you have a registration limit of 3 times per day? That’s already 3 spins in itself, so it all comes down to how many chances you want to give the user to win the game.
3. Can I add a sound when spinning the slot machine?
Yes! On the Game Settings page under the Advanced tab you can add a sound effect for when your participants pull the lever on the slotmachine.
4. How do I connect the slots with specific prizes?
When creating a bulk prize you can select a winning image:
This can be changed after saving the prize if needed.
When using a regular prize, the slot machine will randomly choose a winning image from the ones you have uploaded, if a player wins the game.
5. Why are some of my slots/reels placed outside of the slot machine?
This is probably because they haven’t been aligned with the slot machine graphic. You do this under Game Settings → Layout → Click to place fields on the Slot machine:
Make sure to place the fields within the frame and fitted area of the slots.
6. Why are my symbols not being saved to the campaign?
Often, the issue is that the number of unique symbols listed under the symbol pool do not align with the number of symbols uploaded. You will either need to:
Upload symbols for every slot.
Reduce the number under the symbol pool so that it matches the number of symbols uploaded.
For example: if the number of slots is set to 4 but only 2 photos are uploaded. The photos will not be able to save, as the amount needs to align.
The pictures below illustrate alignment in the numbers between the number of unique symbols and the symbols uploaded:
