🤔 What is the Community Inspiration Hub?
The Community Inspiration Hub is an expansion of Playable's own inspiration hub.
The hub is a centralized library that allows teams working within the same environment (main + sub-accounts) to share campaign templates for reuse and inspiration - all from one shared location.
🔗 How It Works
Organizations using a main/sub-account setup can enable a shared campaign hub where campaigns created under one sub-account can be accessed and reused by others. This setup works well for environments like departments, regional teams, or brand divisions under a single organizational umbrella.
Grant sub-account access to the Community Hub
Main accounts control if a sub-account has access to the shared community hub.
As main account user, navigate to Account settings > Account overview > Sub-accounts.
When you modify a sub-account, you can control their access to the community hub by enabling the check-box.
➕ Add a Campaign to the Community Inspiration Hub
For each individual campaign, you can choose if you want to share it with other accounts. Navigate to the selected campaign > general settings > Save campaign as template > Share with Community.
When sharing a campaign with the community, you can define what others can do with it:
View only – other accounts can preview your campaign for inspiration, but not use it directly.
Copy and use – other users can copy the campaign to their own account and use it.
Fields & Setup:
We recommend that you add some contextual information that helps other accounts understand the campaign context.
Thumbnail: Automatically generated if an image is not added
Headline: Required
Description: Required
Prizes: Optional - if included, they’ll be paused in the copied campaign
⚠️ Heads up! If a campaign has visibility conditions tied to a prize and is shared without the prize, those conditions will be empty and may impact functionality.
📁 Asset Management for Copied Campaigns
When importing a campaign from the Inspiration Hub:
Assets like images and game elements are automatically added to your Media Library
A new folder is created (named after the original campaign)
🔒 Please ensure that your organization is aligned on the legal or brand usage rights for shared assets, especially if teams operate under separate business units, countries, or regulations.
📘 Conditions for using customer hub
Sub-accounts can only access the hub if enabled by the main account
Sub-accounts choose which campaigns to contribute
When shared, a copy of the campaign is created
Shared campaigns are sanitized for safety: no integrations or user logic are carried over
🔐 Privacy & Integration Handling
When a campaign is copied from the shared hub:
ESP, data storage integrations, user recognition setup and data is automatically excluded
This ensures no personal or sensitive information is shared across accounts